Highlights of partnership between ECPC and Midstate include clear, comprehensive reports from our team delivered in exemplary turnaround times (87 percent in 24 hours and 99 percent within 48 hours) that consistently outperform the industry standard (90 percent within 48 hours).
Efficiency has increased in part as a result of the IT platform (data delivery happens immediately) and by virtue of comprehensive, state-of-the-art reports delivered in above average turnaround times. The close working relationship between ECPC and the practice has also created efficiencies as a result of our personal connection and shared focus on the community.
Dr. Wazaz concedes that this entire process has been no small undertaking, taking just under a year to go from concept to fully operational lab. “There is a legal layer, there is regulatory, and there is education required,” he said. “But we had very open discussions with ECPC, and the clarity of thought was evident from the beginning. They outlined the core actionable steps which would prove to make the transition very smooth overall.”
ECPC worked to streamline the process from the start with minimal impact on the office, connecting the practice to skilled lab contractors, IT team, specialized equipment, and eventually a skilled, licensed technician to run the lab itself.
“We worked well together,” said Dr. Wazaz. “It was a strong collaboration that made real business sense. Now we have a high-quality successful lab, financially and professionally. It has helped the practice because we have independence and can control the quality of the work. We can also now provide ancillary services to our practice.
“ECPC is still acting as a great partner. We receive very good, very comprehensive pathology reports in a timely manner. Quality of care has improved. A journey of 1,000 miles begins with a single step. It was well worth it.”
